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Terms & Conditions

How to make your reservation

To make reservation call your travel agent or more information visit our Website: www.vexploretours.com

Deposit & Final Payment

A non-refundable deposit of $200 (Land package)/ $400 (Cruise) per person is required at time of booking. Prices will not be confirmed until payment is received. If additional deposits are required, you will be notified at the time of booking. These additions may be for Holiday times, airfare, and other special occasions or supplier requirements. Final payment will be due no later than 75 days prior to travel (any earlier deadlines will be advised at time of deposit). If deposit is not received by the due date, we reserve the right to cancel the booking and keep the non-refundable deposit. Bookings made within 75 days of travel, will require payment in full to secure reservation. In the case of computer or human billing or invoice error, we reserve the right to amend and send the corrected invoice. Payments may be made with Visa, MasterCard, American Express, or agency check. The name on the card must match the name of the passengers traveling. Our acceptance of this credit card or payment indicates the passenger’s acceptance of all terms and conditions and their compliance.

Payments and authorization forms should be sent to: V’Explore Tours
500 N. State College Blvd., Suite 1100 Orange, CA 92868, USA

Revision and Cancellation fees

A $25.00 per transaction will be assessed for any change or revision made to reservation before 75 days. A change of departure date within 75 days of departure will be treated as a cancellation and cancellation charges will apply. For individual bookings, the following per person cancellation fees apply. More than 75 days prior to departure: a non-refundable deposit will be retained. 75 – 21 days prior to departure: 25% of total price 20 – 07 days prior to departure: 50% of total price Within 07 days prior to departure: 100% of total price No refund or reduced fees will be made to passengers who deviate from the original itinerary regardless of the portions of the itinerary unused and/or failed to secure valid travel documents such as passport or visas. Airline tickets once ticketed may be non-refundable. Any changes will incur the revision fee plus any airline imposed penalty. This penalty may be up to 100% of the ticket and the new ticket will be issued at current rate at the time of revision.

Price Guarantee

Prices are subject to increase without notice. However, once V’ Explore Tours has received your deposit, the land price is guaranteed. Airfares are included as part of the booking price and become guaranteed when we receive the full air payment. All prices based on double occupancy. Single room supplements and triple room reductions are listed where applicable. Not all accommodation types are available on all vacations.

Passports and Visas

You are responsible for obtaining and for the payment of all visas and entry documents prior to travel. All passengers traveling internationally are required to have a passport that must be valid for at least six (6) months beyond the conclusion of your trip. In addition to a valid passport, passengers are required to possess a valid visa where required. You will need to check with your consulate to verify all requirements.

Travel Documents

Travel documents are sent by priority mail approximately 21 days prior to departure, provided full payment has been received. Bookings made within 60 days of travel may require an addition of expedited handling fees. You will be advised of any at time of booking. It is your responsibility to ensure the accuracy of all documents, including names and dates. This information should be confirmed at time of reservation. By confirming the payment, this indicates that all information is accurate and agreed on by all parties.

Safety

Please be aware that during your vacations operated by V’ Explore Tours, certain risks may arise beyond our control including, but not limited to, the hazards of traveling in undeveloped areas; travel by boat, train, aircraft, or other means of transportation; the forces of nature; terrorism; and illness in remote regions without means of rapid evacuation or medical facilities. V’ Explore Tours will not have liability regarding provision of medical care or the adequacy of any care that may be rendered. It is understood that we will use its best efforts to ensure that adequate measures are taken.

Responsibility

V’ Explore Tours acts only in the capacity of an agent for purveyors of transportation, sightseeing and hotel accommodations. We are not responsible for any loss, injury or damage sustained by the passengers, including those occurring outside of the touring programs. Additional expense incurred due to delays, accidents, natural disasters, political actions and unrest must be borne by the traveler. Participation on any tours implies full agreement to the above conditions by all parties involved. It is your responsibility to ensure the accuracy of all documents, including names and dates. This information should be confirmed at time of reservation. Your providing payments indicated that all information is accurate and agreed to by all parties.